Refund policy
Refund, Return & Warranty Policy
Last updated: 12/11/25
We want you to love your Time2Race product. If something isn’t right, we’re here to help.
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Returns
You may request a return within 7 days of receiving your product.
To qualify:
- Item must be in like-new condition
- All components must be included
- Return shipping costs are the responsibility of the customer (unless defective)
- A 15% restocking fee is applied to all returns
To start a return:
Email support [at] time2race.tech
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Refunds
Once your return is received and inspected:
- Approved refunds will be issued to your original payment method
- Refunds typically take 5–7 business days to appear
- Shipping costs are non-refundable
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Exchanges
If your product arrives defective or damaged, we will replace it at no cost.
You must notify us within 7 days of delivery.
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Warranty
Time2Race products include a 30-day limited warranty covering:
- Manufacturing defects
- Electronic failures not caused by misuse
- Faulty sensors or components
Not covered:
- Damage from drops, water, heat, or misuse
- Modified hardware or wiring
- Normal wear and tear
We may ask for photos or videos before approving a warranty request.
To file a warranty claim:
Email support [at] time2race.tech
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Non-Returnable Items
- Gift cards
- Items returned after 7 days
- Items damaged by improper use
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Contact
Email: support [at] time2race.tech